WHAT IS YOUR MOST IMPORTANT ROLE AS A LEADER?
JIM RITSEMA: A leader needs to establish a vision for the organization and then get out of the way to let others do their job to achieve that vision. Along the way, they have to stay available for coaching and mentoring.
JON RUMOHR: The most important role I have as a leader is to be a facilitator for my team, making sure that they have the resources necessary to be successful. Those resources might be physical or mental—a leader has to provide both.
WHAT IS THE BIGGEST CHALLENGE THAT YOU SEE FACING LEADERS TODAY?
JIM: Managing expectations. We live in a time where everyone gets everything they want right away from the internet. Some of the things we do in leadership don’t happen right away.
If you’re changing the culture or even a vision, it’s not going
to happen overnight.
JON: The biggest challenge today is time. Everyone has some form of technology on them wherever they go. Whether it’s from your iPhone or iWatch, you’re always getting a media blast. It makes it a constant challenge to manage time efficiently and put people first.